Frequently Asked Questions
What are the minimum requirements I need for you to purchase my vehicle?
A valid title in your name.
Driver’s License.
Any lien information (if there is a loan on the vehicle
What documentation is required to receive a check the same day?
Title (in your name).
Photo ID or Driver’s License.
Current registration (tags up to date).
No active liens, verified by the Tag Agency (we will verify this).
Lien Release (if necessary).
What if owe more than my vehicle is worth?
We can take cash or credit card to cover any negative equity. If needed, we can provide solutions to help you. Please reach out if you have more questions!
What if there are multiple names on the title?
If the title states AND/OR—one party on the title must be present. If the title states AND—all parties on the title must be present.
How fast can I get a check?
Many of our customers get a check the same day with the correct supporting documents.
How long will the appraisal take?
An appraisal typically takes 30 minutes.
What if I still owe money on the vehicle I want to sell?
We can still buy it from you and we will help handle that transaction.
Is it better to sell my vehicle outright or trade it in?
Many people prefer to separate the sale of their vehicle from the purchase of it’s replacement to be sure they are getting an accurate offer for their current vehicle without losing any discounts on their replacement that could end up being hidden in their trade offer.
What if my vehicle has a salvaged title or has been declared a total loss?
We will still give you a cash offer for this vehicle.
Why should I sell my vehicle to you instead of selling privately?
We make very competitive offers while providing a safer, faster way to get guaranteed funds for your vehicle.
I can't find my title. What do I do?
If it’s just a lost title, there are ways you can apply for another title. The good news: we can help walk you through that situation if we need to.
Who we are
Kiefer Auto Group has been proudly serving our valued customers since 1994. With years of collective experience in the automotive industry, acquisition services, and a strong commitment to exceptional customer service, we are your ideal local partner for selling your vehicle.